Member Engagement

Turning opportunity into action

Essential to success. Easy to follow.

Turnkey programs reach the right members, with the right message, via the right channels.


Tap into the Cycle

Because pharmacy is the most frequent need, Rx Savings Solutions gives members a compelling reason to interact with and through your plan – again and again.


What Engagement Looks Like


Our member engagement cycle: Registering on our portal; receiving savings notifications online and in the mail; customer service; medication reminders

A Valuable Message

If they had the opportunity, most people would hang on to $25, $50, $500 or more if they could. We inform members of that opportunity.

Three figures and one is highlighted to represent one-in-three engaged members switch to lower-cost medication options


1 in 3 engaged members switch to a lower-cost option

The Active Ingredients

All communications are generated in the member’s best interests, delivered proactively and precisely at the right time. 



Messages are crafted according to a person’s unique medication profile and savings, and delivered securely through their preferred channels.



No one knows the member’s pharmacy benefit better than our solution. Data guides how and what we communicate, all based on claims, plan design, formulary and accumulators.

A clock

Timely & Targeted

It’s always a good time to save money. Some times are more important for certain members, or too good for them to neglect. That’s when we escalate our efforts.

The Sound of Savings

Listen to these authentic takes by people who’ve saved on prescription costs thanks to our technology, support and personal service.


Click here to hear what our members are saying about the service we offer

According to plan

The member experience begins at first impression and follows a proven cycle for lasting engagement. In-house teams create and manage the entire program, supporting you all the way.

  • Initiate email launch campaign
  • Integration with existing benefits communications
  • Support internal and external marketing
6 weeks after launch, 15% of your total population has activated their account
Average for employer groups
  • Email
  • Text messages
  • Direct mail
  • Push notifications
$126 average total savings per fill for every behavior change
  • Open enrollment support
  • Quarterly campaigns
  • Adherence reminders
  • Targeted incentives
  • Rolling welcome campaigns
46% of all members with pharmacy claims engaged with the service

“Rarely does a solution deliver exactly what a vendor promises. In the case of Rx Savings Solutions, our members are engaged because they’ve discovered how easily they can lower their out-of-pocket prescription costs. Every time they save money, it’s a win for the company, too.” 

— Director of North American Benefits & Wellness, Fortune 500 company